Refund policy

All sales at SensorNexa are final. We do not accept returns or offer refunds for change of mind, incorrect ordering, or compatibility issues, as our products are electronic components.

Damaged, defective, or wrong items: If your product arrives physically damaged, dead-on-arrival, or you received the wrong item, you must report it within 48 hours of delivery with an unboxing photo/video and your order number, emailed to orders@sensornexa.in. After verification, we will provide a replacement or refund at our discretion.

No returns are accepted for used, altered, or static-damaged components. Refunds, where approved, are processed within 5–7 business days to the original payment method.